Frequently Asked Questions

Here’s some of the frequently asked questions (FAQ):

Our company

Where are I/O Keyboards located?

We’re located in Sweden and we ship everything from Sweden as well.

Shipping

There’s no shipping options available?

It’s most likely due to a technical issue. Send us en email and let us know about it and we’ll fix it right away!

Notice to all UK customers

Due to Brexit, any company in the EU is now required to be registered for VAT in the UK, if they want to be able to sell goods with a value of £135 (160 EUR) or less to an individual. This does not include a business customer with VAT. At the time, I/O Keyboards is not registered for VAT in the UK, but it’s something we’re looking into. Read more.

Payment

What payment methods are available?

The default payment method is PayPal. If you don’t like this, it’s possible to pay via a classic bank transfer or via the Swedish payment system Swish. Contact us before placing an order if you would like pay using bank transer or by Swish.

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